Shipping Policy
Shipping Policy
Last updated: January 2025
Thank you for shopping at HerBagStore.shop.
This Shipping Policy explains how orders are processed, shipped, and delivered.
1. Order Processing Time
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on weekends or public holidays.
- If we are experiencing a high volume of orders, processing may be delayed by a few additional days.
2. Shipping Destinations
We currently ship to:
- United States
- Canada
- United Kingdom
- European countries
- Australia
- Other international destinations
If your country is not listed, please contact us before placing an order.
3. Shipping Methods and Delivery Time
Estimated delivery times (after order processing):
- Standard Shipping: 7–15 business days
- Express Shipping (if available): 5–10 business days
Delivery times may vary depending on destination, customs clearance, and local postal services.
4. Shipping Fees
- Shipping costs are calculated and displayed at checkout.
- Free shipping promotions may be available for selected products or order amounts.
- All shipping fees are non-refundable once an order has been shipped.
5. Customs, Duties, and Taxes
- International shipments may be subject to customs duties, taxes, or import fees.
- These charges are determined by the destination country and are the responsibility of the customer.
- We are not responsible for delays caused by customs clearance.
6. Order Tracking
- Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
- Tracking updates may take 24–72 hours to appear after shipment.
7. Incorrect Address or Failed Delivery
Please ensure that your shipping address is complete and accurate.
- We are not responsible for delays or losses caused by incorrect or incomplete addresses.
- If a package is returned due to an incorrect address, additional shipping fees may apply for reshipment.
8. Lost or Delayed Packages
If your order has not arrived within the estimated delivery time:
- Check the tracking information provided.
- Contact your local postal service.
- Contact us at xyy2451124@163.com for further assistance.
We will work with the carrier to resolve the issue where possible.
9. Damaged Packages
If your order arrives damaged:
- Please contact us within 48 hours of delivery.
- Provide your order number and clear photos of the damaged item and packaging.
10. Contact Information
If you have any questions about this Shipping Policy, please contact us:
Website: https://herbagstore.shop
Email: xyy2451124@163.com
Address:
Room 1103-1, Building 8, Poly Dadu Hui
Dongyong Town, Chengqu District
Shanwei City, China